Privacy Policy

Welcome to our website Daniella Bijoux (hereinafter, the "Site"). For Daniella Bijoux (hereinafter, "Daniella") your privacy and the security of your personal data are very important, that's why we collect and manage your personal data with the utmost care and take specific measures to keep them safe. Below you will find the main information on the processing of your personal data in relation to your navigation of the Site and the use of the services offered. For detailed information on how Daniella Bijoux processes your personal data, please read carefully this document (Privacy Policy).

This Privacy Policy refers exclusively to the Site, and does not concern any third party websites.

WHICH DATA WE PROCESS

With reference to the purposes of processing indicated in point 3 below, we process various types of personal data concerning you, including

your identification data (such as name and surname), your contact details (such as email address and telephone number), shipping address and billing address, payment details (such as payment method used, holder, card number used). These data are processed by Daniella Bijoux. with reference to the online sale of Daniella Bijoux products and related activities (such as the conclusion and execution of the contract; the payment; the issuance of the invoice; the shipment of the product; the possible management of the right of withdrawal, return and legal guarantees; customer care; the control and prevention of fraud and abusive behavior - also by third parties - in contrast with the rules in force, the applicable contractual provisions, the rules of correctness and good faith).
For customer service activities, we also process the information you choose to provide in your communications.
in the case of your registration on the Site ("My Account"), your identification data, your email address and password, as well as the data necessary to provide you with the services reserved for registered users (e.g.: Wish List, My Orders, Quick Purchase, etc.).
your identification and contact details are also used by Daniella Bijoux to handle any requests for information regarding Daniella Bijoux products.
your identification and contact details may be processed when you have consented to receive, by telephone, email or other means, marketing communications from or on behalf of Daniella Bijoux or communications from or on behalf of Daniella Bijoux business partners with whom, with your express consent, Daniella Bijoux has shared your personal data in accordance with this Privacy Policy;
When you gave your consent, Daniella Bijoux also processes data relating to your preferences and interests, such as the products you have purchased or that on your wish list, your age and gender, your country of origin, your preferred language and currency, the newsletters to which you are subscribed and your interaction with them and with events in the Daniella Bijoux world.
Daniella Bijoux processes your data to analyze your habits and preferences in order to offer you personalized services and communications in line with your interests;
your name, surname and postal address, as well as your contact details (such as email address and telephone number) when a user of the Site provides us with this information in order to deliver to you certain products purchased on the Site.
We process your data only to fulfil our user's request, and never for any other purpose (e.g. marketing).
When you provide us with personal data of third parties, you must do what is necessary so that the communication of the data to Daniella Bijoux and our subsequent processing for the purposes specified in this Privacy Policy is in compliance with applicable legislation, so, for example, before providing us with the personal data of third parties you must inform them and obtain their consent to the processing, when requested.
When you navigate on the Site, we also collect data relating to your navigation in particular to verify the smooth operation of the Site, to ensure the best navigation and increase the quality of our services.

WHY WE PROCESS YOUR DATA AND ON WHAT LEGAL BASIS

PURPOSES RELATED TO THE ONLINE SALE OF PRODUCTS

Daniella Bijoux , as data controller, processes your personal data for the online sale of Daniella Bijoux products and related activities.

In particular, for:

the conclusion and execution of the purchase contract on the Site of one or more products, for payment, shipment of the product, possible management of the right of withdrawal, return and legal guarantee. This treatment is necessary for the execution of a contract of which you are a party (purchase and sale contract). The provision of your personal data is compulsory; failing this, you will not be able to make a purchase on the Site or manage your possible requests regarding the right of withdrawal, return and legal guarantee or receive dedicated customer assistance;
customer service. The treatment is necessary for the execution of a contract to which you are a party (provision of assistance). The provision of your personal data is compulsory; failing this, you will not be able to receive the assistance you requested;
the fulfilment of legal obligations relating to the sales activity (such as issuing and keeping the invoice). This treatment is necessary to fulfil a legal obligation to which Daniella Bijoux is subject. The provision of your personal data is, therefore, mandatory; failing this, you will not be able to make a purchase on the Site;
registration on the Site ("My Account") and use of the services reserved for registered users (e.g.: Wish List, My Orders, Quick Purchase, etc.). This treatment is necessary for the execution of a contract to which you are a party (registration to the Site and the provision of services). The provision of your personal data is mandatory; failing this, you will not be able to register on the Site and use the services dedicated to registered users;
the prevention and repression of fraud and abusive behaviour (including on the part of third parties) that is in conflict with current regulations, applicable contractual provisions, rules of fairness and good faith. The lawfulness of such processing is based on the legitimate interest of Daniella Bijoux to carry out controls and security activities with the aim of preventing and protecting against fraudulent activities and abusive behaviour. Upon your request, Daniella Bijoux may provide you with detailed information on the above-mentioned legitimate interest and the so-called balancing test;
the use of the following services offered through the Site and related to online sales (not active in all countries): (i) delivery of products purchased online; (ii) return of products purchased online. This treatment is necessary for the execution of a contract of which you are a party (provision of the relative service). The provision of your personal data is compulsory; failing this, you will not be able to use the service.

PURPOSES RELATING TO THE PERFORMANCE OF OTHER SERVICES YOU REQUESTED

Through the Site you can contact Daniella Bijoux for more information about the world and about Daniella Bijoux products. Daniella Bijoux processes the personal data that you provide when you use these services on the Site and that you enter in the releted forms on the Site. The processing is based on the fulfilment of a contractual obligation between the parties or on the execution of pre-contractual measures taken at your request. The provision of your personal data is mandatory, any refusal would prevent you from using the service requested.

MARKETING PURPOSES

With your consent, which is optional, Daniella Bijoux uses your personal data for marketing purposes. Daniella Bijoux may send you promotions, commercial communications or advertising about its products, services and events. Marketing activities may include carrying out market research and surveys to determine your satisfaction or to carry out statistical analysis, even with anonymous data organized in aggregate form. The processing of your data is based on your freely expressed consent and the provision of your data is optional. In case of refusal, in fact, there will be no consequences on the possibility to purchase our products online.

With your consent, which is optional, Daniella Bijoux uses the data collected online, through this or other sites or through Daniella Bijoux's social media accounts, to collect information about your preferences, habits, lifestyle and the details of your purchases. The data is used for the creation of group and/or individual profiles ("profiling") that allow us to send you personalized communications in line with your interests, or to carry out market research and statistical analysis, including anonymous data, organized in aggregate form. The processing of your data is based on your freely expressed consent and the provision of your data is optional; if you refuse, in fact, there will be no consequences on the possibility of purchasing our products online.

With your consent, which is optional, Daniella Bijoux uses your personal data for sharing with external companies, such as those operating in the beauty, lifestyle, food or sport sector. These companies will process your data for their own marketing purposes, i.e. to send you promotions, commercial communications or advertising about their products, services, events, including market research and surveys to measure your satisfaction or to carry out statistical analysis, even with anonymous data, organized in aggregate form. The processing of your data is based on your freely expressed consent and the provision of your data is optional; in case of refusal, in fact, there will be no consequences on the ability to purchase our products online.

To send you marketing communications or personalised offers, channels such as email, newsletters, operator telephone calls, SMS, MMS, chat, instant messaging, social networks and traditional mail are used, including the sending of invitations to events organised by Daniella Bijoux or in which Daniella Bijoux participates. You can unsubscribe from the newsletter through the appropriate section of your personal account or by clicking on the relevant link at the bottom of each commercial communication.

FURTHER PURPOSES

Your personal data is processed by each data controller, to the extent of its competence, and also for:

the management of requests for the exercise of personal data protection rights. This processing is necessary to fulfil a legal obligation to which the data controller is subject;
other obligations regarding the protection of personal data. In certain circumstances, data protection legislation obliges the data controller to use your contact details to provide you with specific information on the processing of your data, such as, for example, to inform you of any security breaches that have affected your data and the measures taken to deal with them (so-called data breach), as well as to inform you of any significant updates to this privacy policy. Such processing is, therefore, necessary to fulfil a legal obligation to which the data controller is subject.

WHO WILL PROCESS YOUR DATA

Your personal data may be accessed by the personnel (employees and collaborators) of Daniella Bijoux duly instructed.

Your personal data may also be communicated to third parties in the following cases:

(i) when the communication is required by applicable laws and regulations with respect to third parties who are legitimate recipients of communications, such as authorities and public bodies that process your data as independent data controllers for their respective institutional purposes;

(ii) in the case of extraordinary transactions (e.g. mergers, acquisitions, sale of business, etc.);

(iii) when you give your consent for independent marketing purposes.

HOW LONG WE STORE YOUR DATA

We retain your personal data for a limited period of time, strictly related to the purpose for which it was collected and in accordance with applicable legal or regulatory requirements. At the end of the stipulated storage period, your personal data will be deleted or in any case made anonymous irreversibly, unless Daniella Bijoux is obliged to keep the data for a further period in order to comply with legal or regulatory obligations or to exercise or defend a right in court.

The storage period is different depending on the purpose of the processing, in particular:

for the online sale of products and related activities, your personal data will be kept by Daniella Bijoux for the entire duration of the contractual relationship and for 10 (ten) years after the termination of the same, except for the registration to the Site ("My Account") and the use of services reserved for registered users (for example: Wish List, My Orders, Quick Purchase, etc.), in relation to which your personal data will be kept until you request the cancellation of your account;
when Daniella Bijoux processes your data for profiling or customised marketing purposes, your data are kept for a period of 7 (seven) years from the time you give your consent for the above purposes, following the data protection impact assessment conducted by Daniella Bijoux with the participation of its Data Protection Officer;
for generic marketing activities, your data are stored by Daniella Bijoux until you request cancellation, revocation of consent or opposition to processing; Daniella Bijoux also wants to protect your data and make sure you want to continue to receive its communications. Therefore, it delete your data when 4 (four) years have passed since your last interaction with the Daniella Bijoux world, for example through purchases from the Site, participation in events or interaction with the Daniella Bijoux newsletter;
in order to comply with legal obligations regarding the processing of personal data, your personal data will be processed by each data controller, to the extent of its competence, for the period necessary to manage your request to exercise the rights recognized by GDPR or to fulfil the legal obligation to which the data controller is subject. The data necessary to demonstrate compliance with the legal obligations to which the data controller is subject will be kept for 10 (ten) years;
in the event of a judicial or administrative dispute, your data will be kept for the period necessary for the judicial protection of a right by Daniella Bijoux or a third party or within the limits imposed by the judicial or administrative authorities.

CHANGES TO THE PRIVACY POLICY

The features, functionalities and services offered by the Site may change in the future, therefore, this Privacy Policy may be modified and supplemented over time. We therefore invite you to periodically check its contents. We will duly notify you of any significant changes made to this Privacy Policy.

WEB PUSH NOTIFICATION

Daniella Bijoux may use some of your personal data in order to send you on your device, with your express consent, personalized notifications about its products and commercial news (so-called "web push notification"). In order to send you such notifications we use technologies similar to cookies which store information in the Local Storage of your device. Some of your personal data is also stored on servers - located in the European Union - for the management of web push notifications. Personalisation of communications is carried out according to the way you navigate and use the Site and, in particular, the products you view, purchase or place in your shopping cart or the data you enter in the Site registration form or when purchasing products on the Site (in particular, your name to personalise the communication sent to you and your date of birth to offer you promotions and discounts dedicated to you on your birthday). The categories of personal data that are used for this purpose are:

products purchased, displayed or placed in the shopping cart and relative measurements or sizes;
name;
date of birth;
gender (man or woman); language used for navigation and version of the Site used (country);
information about the device and browser that you are using;
date and time you gave your consent to receive the web push notifications;
My Account creation date;
last visit to the Site.

You may at any time withdraw your consent to receive such personalised commercial communications by proceeding, depending on the browser you use, according to the following instructions.

DATA SECURITY

We adopt specific technical and organisational security measures to safeguard the confidentiality of the personal data of Site users and to prevent their personal data from being used illegally or fraudulently.

We remind you to take appropriate precautions when using the Site, such as keeping your access credentials strictly confidential or changing them periodically.